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Privacy Policy

www.edulanka.info (“We”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, https://edulanka.info. (“Our Site”), and will only collect and use personal data in ways that are described herewith to provide a safe and useful service, and in a way that is consistent with our obligations and your rights under the law.

Who We Are

Our Site, is owned and operated by Team One Learning (Pvt) Ltd, a company registered under the Companies Act 7 of 2007 in Sri Lanka with the number PV 00222871, whose registered address is 113/5 A, Cotta road, Borella, Colombo, Sri Lanka.

What personal data we collect and why we collect it

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out below.

  • Name, email address, contact information, profile picture, addresses and (depending on the service used) sometimes financial information.
  • Computer sign-on data, statistics on page views, traffic to and from www.edulanka.info and response to advertisements
  • Other information, including users’ IP address and standard web log information.
  • When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

Information posted on www.edulanka.info is publicly available. When you choose to sign up for an account and provide us with personal information, you are consenting to the transfer and storage of that information on our servers.

We use personal information submitted by users, inter alia, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages and promotional offers if you choose to receive them
  • Perform any other service described when collecting the information

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

We will also store comments or reviews if you choose to leave them.

Comments

When visitors leave comments on Our site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to Our Site, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on Our Site. All images uploaded to Our Site are publicly accessible.

Contact Forms

We may keep contact form submissions obtained through https://edulanka.info/contact/ for an indefinite period for customer service purposes, but We do not use the information submitted through them for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so We can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on Our Site, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read MailChimp for WooCommerce privacy policy here.

Payments

We accept payments through PayHere. When processing payments, some of your data will be passed to Payhere, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayHere Privacy Policy for more details.

Disclosure

We do not sell or rent users’ personal information to third parties for their marketing purposes without users’ explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates another’s rights, or protect anyone’s rights, property, or safety.

Communication and email tools

You agree to receive marketing communications about consumer goods and services on behalf of our third-party advertising partners unless you tell us that you prefer not to receive such communications. If you don’t wish to receive marketing communications from us, simply indicate your preference by following directions provided with the communication.

You are prohibited from using our site or communication tools to harvest addresses, send spam or otherwise breach our Terms of Use or Privacy Policy. We may automatically scan and manually filter email messages sent via our communication tools for malicious activity or prohibited content. If you use our tools to send content to a friend, we do not permanently store your friends’ addresses or use or disclose them for marketing purposes.

Furthermore, you may contact customer support to report spam from other users. You may report any advertisement displayed on Our Site through the ‘Report’ button available under each advertisement.

Security

We use tools (encryption, passwords etc.) to protect your personal information against unauthorized access and disclosure.

All personal electronic details will be kept private except for those that you consent to disclose.

It is prohibited to disclose the contact information of others through usage of Our Site.

If you violate the laws of your country of residence and/or our Terms of Use or Privacy Policy, you forfeit your privacy rights over your personal information.

Unsubscribe information

If at any time you wish to have your information reviewed or removed from our active databases, please contact us at [email protected] You may delete your profile through link available at the bottom of your profile. Additionally, you can unsubscribe anytime by clicking on the unsubscribe link at the bottom of all our email communications.

Contact details

To contact us about anything to do with your personal data and data protection, please use the following details:

Customer Support e-mail: [email protected]

Policy Changes

Changes in this policy will be posted on Our Site. You are advised to check Our Site regularly to view our most recent privacy policy.

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